JAYA9 ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our informational website at jaya9.game and use our mobile application. Please read this policy carefully to understand our practices regarding your personal data.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect several types of information from and about users of our website:

1.1 Information You Provide Directly

• Contact Information: Name, email address, and any other information you provide when contacting us through our contact page
• Communication Data: Messages, inquiries, feedback, and other communications you send to us
• Account Information: If you create an account or use our mobile application, we may collect account credentials and profile information

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths through our website
• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers
• Location Data: General geographic location based on IP address (country/region level, not precise location)
• Technical Data: IP address, browser language, time zone, and referring website URLs
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Cookies section below)

1.3 Information from Third Parties

We may receive information about you from third-party services, including Google Analytics, which helps us understand how users interact with our website. This information is aggregated and anonymized to protect your privacy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our informational guides, content, and services
• Communication: To respond to your inquiries, comments, and support requests submitted through our contact page
• Content Improvement: To analyze website usage patterns and optimize user experience, content relevance, and website performance
• Analytics: To understand how users interact with our content, including which guides are most popular and how users navigate our site
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests
• Security: To detect, prevent, and address technical issues, fraud, security threats, and unauthorized access
• Personalization: To customize content and improve user experience based on your preferences and behavior

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. Cookies are small text files placed on your device when you visit our website.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Performance Cookies: Collect information about how you use our website to improve performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For more information about managing cookies, visit your browser's help documentation.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting analytics, and providing services (e.g., Google Analytics)
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
• With Your Consent: When you have explicitly consented to the sharing of your information

We require all third-party service providers to maintain appropriate security measures and use your information only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure and regular security updates
• Access controls and authentication procedures
• Regular security assessments and monitoring
• Data backup and recovery procedures

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Analytics data is typically retained in aggregated and anonymized form for longer periods to help us improve our services and understand long-term trends.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information (subject to legal requirements)
• Right to Restrict Processing: Request limitation of how we process your information
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing of your information for certain purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent
• Right to Opt-Out: Opt-out of analytics tracking and marketing communications

To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our website, you consent to the transfer of your information to countries outside your country of residence. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party websites. Your interactions with third-party sites are governed by their respective privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this page
• Posting a notice on our website
• Sending an email notification (if you have provided your email address)

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page. We are committed to addressing your privacy concerns and will respond to inquiries in a timely manner.

For questions about our data practices, you can also review our Terms & Conditions for additional information about how we operate our services.